Mopie

Delete your account

Mopie – Phone Storage Cleaner (Android). Two ways to do it: in the app, or by email if you have already uninstalled.

FastestDelete it in the app

Open Mopie on your phone.
Go to Settings.
Tap Delete account and confirm.

Your account and the data linked to it are removed straight away. There is no waiting period and no undo.

If you have uninstalledAsk us by email

Email support@fourctech.com from the same address you signed in with, and ask us to delete your account.

We can only find an account that was created with Sign in with Google. If you never signed in, there is no account in our records to delete — everything Mopie stored was on your phone, and uninstalling the app removed it.

We reply within 30 days, and usually much sooner.

What is deleted, and what is not

Deleted

✕Your account identifier
✕Your email address and Google account ID, if you signed in
✕The link between your account and your purchase

Kept

✓Your purchase record, unlinked from the account, so Mopie Pro keeps working and we can meet legal and tax obligations
✓An anonymous cleaning total tied to the app installation, so the free allowance cannot be reset by deleting an account

Neither is linked to your name or email once the account is gone. Anything Mopie stored only on your phone — scan history, reminders and the contents of Trash — is removed when you uninstall the app or clear its data.

Deleting your account does not cancel a subscription

You will keep being charged until you cancel. Subscriptions are handled by Google Play, and only you can cancel one: open the Play Store → your profile picture → Payments & subscriptions → Subscriptions → Mopie → Cancel subscription. Cancel first, then delete your account.