Trail PalsLine & Reveal · by FourC Tech
Account deletion

Delete your Trail Pals account

You can delete your account and the data on our server at any time. You don't need an account to keep playing.

In the app

Fastest. The account is deleted right away.

  1. Open Trail Pals and tap Settings.
  2. Tap Parents’ area and answer the parents’ check.
  3. Tap Delete account, then confirm.

Already deleted the app?

Email us from the address you used to sign in. Tell us whether you signed in with Apple or Google.

Emailsupport@fourctech.com
SubjectDelete my Trail Pals account

We reply to confirm and delete the account within 30 days. If you used Apple's "Hide My Email", your address ends in privaterelay.appleid.com; you can find it on your iPhone under Settings → your name → Sign in with Apple → Trail Pals.

What happens when you delete

Deleted

  • Your email address and account ID
  • Levels, stars and best scores
  • Settings and unlocked heroes
  • Our record of your purchases
  • Progress on this device, when you delete in the app (the game starts fresh)

Not affected

  • Purchases with Google Play or the App Store
  • Records the law requires us to keep

Deleting in the app removes the data straight away. If you ask by email, we delete it within 30 days.

Bought picture packs or heroes stay linked to your Google Play or App Store account. If you sign in again later with the same account, they come back automatically. Deleted progress cannot be recovered.

Questions

Read our privacy policy or email support@fourctech.com.